---
title: Customer profile
description: Customer profile
---

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# Customer profile

## Manage customer profile information

The customer profile allows you to view and update all important customer information, as well as centralize several elements useful for managing your operations.

**![IMG\_0631](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0631.jpeg?width=670&height=439&name=IMG_0631.jpeg)**

**Edit customer information**

To edit a customer’s information:

From the **Search** tab, open the customer’s profile by entering their information.

Click the **pencil icon (Edit)** located at the top right of the screen.

Make the desired changes, then save your changes.

**Sections available in the customer profile**

The customer profile includes several sections that allow you to manage different types of information:

**Notes**

You can add internal notes related to the customer. These notes are only visible to your team.

**Season subscriptions**

View the season subscriptions associated with the customer.

**Documents**

You can upload documents related to the customer. These documents are for internal use only and are not visible to the customer.

**Family and companions**

Add family members or companions associated with the customer.

This feature is specific to customers of the **ZEC Network**.

**Vehicles**

Add vehicles associated with the customer.

**Permits**

Add or manage the customer’s permits.

This feature is specific to customers of the **ZEC Network**.

**Cards**

Add different cards associated with the customer, such as:

- Quad card
- Membership card
- Other relevant cards

**Account management**

This section allows you to manage certain customer account settings, including:

- Preferred language
- Communication preferences

**Access the customer’s orders**

**![IMG\_0632](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0632.jpeg?width=670&height=435&name=IMG_0632.jpeg)**

At the bottom of the customer profile, you can access all orders associated with the customer.

From this section, you can:

- View orders
- Make changes
- Process refunds
- Make adjustments as needed

- [Dashboard](https://hub.endorphine.ca/en/base-de-connaissances/dashboard?hsLang=en)
- [Bookings](https://hub.endorphine.ca/en/base-de-connaissances/bookings?hsLang=en)
- [Search](https://hub.endorphine.ca/en/base-de-connaissances/search?hsLang=en#main-content)

    - [Modify or refund an order](https://hub.endorphine.ca/en/base-de-connaissances/search?hsLang=en#modify-or-refund-an-order)
- [Analysis](https://hub.endorphine.ca/en/base-de-connaissances/analysis?hsLang=en)
- [Operations](https://hub.endorphine.ca/en/base-de-connaissances/operations?hsLang=en#main-content)
- [Configuration](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#main-content)

    - [Activities](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#activities)
    - [Lodging](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#lodging)
    - [Payments and terminals](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#payments-and-terminals)
    - [Rental equipment](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#rental-equipment)
    - [Optimization](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#optimization)
- [Team](https://hub.endorphine.ca/en/base-de-connaissances/team?hsLang=en)
- [Mobile validator](https://hub.endorphine.ca/en/base-de-connaissances/mobile-validator?hsLang=en)
- [Self-checkout](https://hub.endorphine.ca/en/base-de-connaissances/self-checkout?hsLang=en)
- [FAQ](https://hub.endorphine.ca/en/base-de-connaissances/faq?hsLang=en)
- [ZEC](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#main-content)

    - [Sectors, bodies of water, and quotas](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#sectors-bodies-of-water-and-quotas)
    - [Customer account](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#customer-account)
    - [Check-in and check-out declaration](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#check-in-and-check-out-declaration)
- [Events](https://hub.endorphine.ca/en/base-de-connaissances/events?hsLang=en)

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