--- title: Perform a search description: Perform a search --- [Skip to content](https://hub.endorphine.ca/en/base-de-connaissances/effectuez-une-recherche#main-content) - [English](https://hub.endorphine.ca/en/base-de-connaissances/effectuez-une-recherche) - [French - Canada](https://hub.endorphine.ca/fr-ca/base-de-connaissances/effectuez-une-recherche) English Show submenu for translations [![Endorphine](https://hub.endorphine.ca/hs-fs/hubfs/Logo%20Endorphine%20(1)%20(1).png?width=325&height=82&name=Logo%20Endorphine%20(1)%20(1).png)](https://hub.endorphine.ca/fr-ca/base-de-connaissances?hsLang=en) Open main navigation Close main navigation - - [English](https://hub.endorphine.ca/en/base-de-connaissances/effectuez-une-recherche) - [French - Canada](https://hub.endorphine.ca/fr-ca/base-de-connaissances/effectuez-une-recherche) English Show submenu for translations - [Soumettre une demande de support](https://tally.so/r/3NgA1W) [Soumettre une demande de support](https://tally.so/r/3NgA1W) This is a search field with an auto-suggest feature attached. - There are no suggestions because the search field is empty. 1. [Base de connaissances • Endorphine (en)](https://hub.endorphine.ca/en/base-de-connaissances?hsLang=en) 2. [Search](https://hub.endorphine.ca/en/base-de-connaissances/search?hsLang=en) # Perform a search ## Search for a customer profile, orders, tickets, season subscriptions, rentals, or reservations. **Customer search** You can search for a **customer profile** by entering: - Customer name - Customer email **Want to communicate with your customers and leverage your data?** In the **Search and Customers** section, you can export your complete customer list. You will also see whether each customer has consented to receive communications from you. You will have access to information such as their first name, last name, email address, postal code, etc. ![IMG\_0616](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0616.jpeg?width=670&height=437&name=IMG_0616.jpeg) **Order search** To find an **order**, use: - Order reference number - Customer name - Customer email This section provides quick access to the information needed to manage your tickets, season subscriptions, rentals, reservations, and customers. To make your searches easier, you can use the available filters by selecting the different statuses corresponding to the information you are looking for. ![IMG\_0617](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0617.jpeg?width=670&height=436&name=IMG_0617.jpeg) **Ticket search** You can search for a **ticket** using the following criteria: - Reference number - Customer name - Customer email - Other associated information ![IMG\_0618](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0618.jpeg?width=670&height=437&name=IMG_0618.jpeg) **Additional filters** - **Activity start period:** Search based on the ticket activation period. - **Purchase period:** Search based on the date the ticket was purchased. - **Advanced filtering:** Filter results by category or product. **Season subscription search** Season subscriptions can be searched using the same criteria as tickets: - Reference number - Customer name - Customer email - **Advanced filtering** by category or product ![IMG\_0619](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0619.jpeg?width=670&height=438&name=IMG_0619.jpeg) **Rental search** For rentals, you can search based on: - Reference number - Customer name - Customer email - Activity start period - Purchase period - Filtering by category or product ![IMG\_0620](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0620.jpeg?width=670&height=440&name=IMG_0620.jpeg) **Booking search** **Lodging reservations** offer the same search options: - Reference number - Customer name - Customer email - Reservation activation period - Purchase period - Filtering by category or product ![IMG\_0621](https://hub.endorphine.ca/hs-fs/hubfs/IMG_0621.jpeg?width=670&height=435&name=IMG_0621.jpeg)   - [Dashboard](https://hub.endorphine.ca/en/base-de-connaissances/dashboard?hsLang=en) - [Bookings](https://hub.endorphine.ca/en/base-de-connaissances/bookings?hsLang=en) - [Search](https://hub.endorphine.ca/en/base-de-connaissances/search?hsLang=en#main-content) - [Modify or refund an order](https://hub.endorphine.ca/en/base-de-connaissances/search?hsLang=en#modify-or-refund-an-order) - [Analysis](https://hub.endorphine.ca/en/base-de-connaissances/analysis?hsLang=en) - [Operations](https://hub.endorphine.ca/en/base-de-connaissances/operations?hsLang=en#main-content) - [Configuration](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#main-content) - [Activities](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#activities) - [Lodging](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#lodging) - [Payments and terminals](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#payments-and-terminals) - [Rental equipment](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#rental-equipment) - [Optimization](https://hub.endorphine.ca/en/base-de-connaissances/configuration?hsLang=en#optimization) - [Team](https://hub.endorphine.ca/en/base-de-connaissances/team?hsLang=en) - [Mobile validator](https://hub.endorphine.ca/en/base-de-connaissances/mobile-validator?hsLang=en) - [Self-checkout](https://hub.endorphine.ca/en/base-de-connaissances/self-checkout?hsLang=en) - [FAQ](https://hub.endorphine.ca/en/base-de-connaissances/faq?hsLang=en) - [ZEC](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#main-content) - [Sectors, bodies of water, and quotas](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#sectors-bodies-of-water-and-quotas) - [Customer account](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#customer-account) - [Check-in and check-out declaration](https://hub.endorphine.ca/en/base-de-connaissances/zec?hsLang=en#check-in-and-check-out-declaration) - [Events](https://hub.endorphine.ca/en/base-de-connaissances/events?hsLang=en) [![Logo Endorphine (1) (1)-1](https://hub.endorphine.ca/hs-fs/hubfs/Logo%20Endorphine%20(1)%20(1)-1.png?width=250&height=63&name=Logo%20Endorphine%20(1)%20(1)-1.png "Logo Endorphine (1) (1)-1")](https://www.endorphine.ca/)  © Tous droits réservés